What Is BPM if you know Business Activity Monitoring (BAM)?

BAM is the storage of organizational performance metrics for viewing in a real-time portal or dashboard. The dashboards have drill-down or actionable control functions, so users can not only monitor but also respond to and control the processes under watch.

BPM systems automate, control and capture data about process performance - waiting times, average queue lengths, mean processing time. This process data is used to monitor and manage the workflow through the system. It also provides the basis for improvements to the system.